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Corolla Classic Rental Policies

Rental Information for Our Corolla Vacation Rentals

Please find below an overview of Corolla Classic Vacations policies and procedures .

Rental Seasons

You will find no EXTRA fees added other than taxes and optional fees such as travel insurance, and (if the home allows) pet fees, heated pool fees and event fees.

Off

1/1/2017 to 5/6/2017 & 10/07/2017 to 12/31/2017

Off w/private pool

5/6/2017 to 5/27/2017 & 9/9/2017 to 10/07/2017 (this is not an optional season). Please check individual property pages for specific dates; a few properties have extended pool seasons (e.g. 404, 417 and OH1).

Spring

5/27/2017 to 6/10/2017

In

6/10/2017 to 8/26/2017

Fall

8/26/2017 to 9/9/2017

Holidays

Easter, Thanksgiving, Christmas & New Year’s

*Most of the private pools are available from mid-May to mid-October (see dates above). Hot Tubs are available March 1 through December 31 (the months of January and February will incur an additional fee for hot tub use). Gas fireplaces are unavailable June 1 through October 1.

*We use Saturday dates for our seasons; note specific home for check-in days either Friday, Saturday or Sunday.

Rental Amenities List:

The following are minimal items you will find in all our homes!

  • Beds made upon arrival (top bunks not made)
  • Bath towel sets will be provided for each guest, based on occupancy of the house.
  • Central air/heat
  • 5 Beach chairs
  • Cable TV
  • VCR and/or DVD
  • Stereo
  • Dishwasher
  • Microwave
  • Fully equipped kitchen
  • Deck furniture
  • Bar-b-que grill
  • Vacuum cleaner
  • Washer/Dryer

*Individual home write-ups reflect a list of extra amenities they offer.

Corolla Classic Office Hours

Corolla Classic Vacations is open 7 days a week from 9:00 am to 5:00 pm 361 days a year.  For your convenience, we are open until 6:00 on the weekends from Memorial Day to Labor Day. We are closed Thanksgiving Day, Christmas Eve, Christmas Day and New Year’s Day. Reservations can be made online 24 hours a day at www.corollaclassicvacations.com, by telephone or in person daily from 9:00 am to 5:00 pm.

Corolla Reservations

Once a reservation is made, you will be sent a confirmation email directing you to our online GuestWeb system. You will be able to view and sign your Vacation Rental Agreement electronically through Guest Web.  Please read the agreement carefully, initial and sign where indicated on the Vacation Rental Agreement and submit along with the advance rent payment amount along with Travel Insurance premium (if desired).  All required advance payments must be received within three (3) days of booking a reservation or your reservation will be canceled without further notice.  The full balance of rent, taxes, fees and security deposits are due 30 days prior to arrival. Payments can be made in the form of personal check, money order, cashier’s check, VISA, Master Card or Discover (credit card payments will incur a $35 service fee).  No personal checks will be accepted less than 30 days prior to check-in. There will be a $35 charge for returned checks.  If a reservation is made with 30 days of arrival, payment in full is due the date the reservation is made. Agent is authorized to place all rent payments and security deposits in Agent’s Trust Account located at TowneBank of Currituck in Corolla, NC and disbursed to the Owner at the end of each month less Agent’s Commission.

Partial Week and Holiday Rentals

Partial week rentals are available during the mid and off seasons for participating homes only. There is a 3 night minimum and can only be made 14 days prior to arrival. Some homes have special rates for Easter, Thanksgiving, Christmas and New Year’s.

Tenant Duties and Security Deposits

Tenant's security deposit, if any, shall be applied to the cost of repair or replacement of damage to the Premises caused by Tenant, guests or invitees beyond ordianary wear and tear.  Security deposits will be refunded within 45 days of Tenant's departure (less any allowable deductions).  Tenant agrees to reimburse the Owner for any damage to the Premises caused by Tenant, guests or invitees that is in excess of the security deposit.  Damages shall include reasonable attorney fees and court costs incurred by Agent or Owner in enforcing this agreement.  The provisions of N.C.G.S. Chapter 42A (North Carolina's "Vacation Rental Act") shall apply to Tenant's use and occupation of the Premises.  The Vacation Rental Act imposes certain duties upon the Tenant, and Tenant agrees to comply with all such duties including, but not limited to, the provisions of N.C.G.S. 42A-32, which provisions are incorporated herein by reference as if fully set forth.

Tenant shall be responsible for, assumes all liability, for all damage, defacement or removal of property inside or outside the Premises that is in Tenant's control, unless the damage, defacement or removal is due to ordinary wear and tear, acts of the Owner or Agent, defective products supplied or repairs authorized by the Owner, acts of third parties not invitees of the Tenant, or natural forces.  All breakage and property damage during the Tenant's occupancy shall be reported to Agent by Tenant.  Tenant will be notified in writing concerning the application and use of security deposit funds.  Tenant agrees that the cost of repair or replacement in excess of the security deposit may be processed on Tenant's credit card, if a credit card is on file with Agent, without further authorization.  If there is no credit card on file for Tenant, then Tenant agrees to pay all damages in excess of the security deposit within 10 days of written demand by Agent.

Expedited Eviction

A material breach of this Agreement by Tenant, which, in the sole discretion of the Agent, results in damage to the Premises, personal injury to Tenant or others, a breach of the peace, a nuisance to others, or a violation of law or local code, shall be grounds for termination of your tenancy.  If the tenancy created hereunder is for 30 days or less, the expedited eviciton procedures set forth in the Vacation Rental Act will apply.  Tenant may be evicted under such procedures if Tenant (i) holds over in possession after the tenancy has expired; (ii) commits a material breach of any provision of this Agreement that according to its terms would result in the termination of tenancy; (iii) fails to apy rent as required by this Agreement; or (iv) has obtained possession of the Premises by fraud or misrepresentation.

Travel Insurance

Due to unforeseen circumstances such as, illness, injuries, mandatory evacuation and even job loss, Trip Cancelation Insurance is offered to protect your vacation investment (as is described in the policy). The insurance premium is due with your advance rent payment and coverage begins with receipt of your payment.  Once the insurance premium is paid, it is non-refundable. If you elect NOT to purchase the travel insurance, you must decline by initialing the appropriate space on the Vacation Rental Agreement. Failure to initial to decline travel insurance, indicates intent to purchase.

Cancellations and Transfers

In the event of tenant cancellation of the Rental Agreement or a material breach of any provision of the Rental Agreement by tenant, including, but not limited to, tenant failure to remit the final balance due, tenant shall receive a refund of all payments made (less a cancellation fee of $150.00 plus tax and the travel insurance premium, if you opted for that coverage, and credit card fee, if applicable) only if the premises is re-rented on the terms set forth herein.  Agent may, in its sole discretion, reduce the rental amount offered without notice.  In this case, the tenant cancelling their reservation is financially responsible for this reduction and their refund will be reduced by the amount of such reduction.  If the premises is not re-rented, Agent may seek an amount sufficient to defray the actual damages suffered as a result of the cancellation or material breach (i.e. Agent may, in its sole and absolute discretion, pursue to the fullest extent of the law the original balance owed).  All requests to cancel or transfer a reservation shall be in writing.

Property Occupancy

Advertised occupancy limits are determined by local health laws on homes served by septic tanks. Advertised occupancy limits must be adhered to.  Campers and motor homes cannot be parked on the rental premises for the purpose of extra sleeping.  Some communities do not allow motor homes on the premises. If you are staying in Corolla Light, trailers, boats and campers may not be stored at your rental home unless they fit fully under the home. Refunds will not be given if Tenant violates any applicable restriction upon the use of the rental property.  Any violation of the maximum occupancy limits, or of any other lawful restriction upon the use of the rental property will be grounds for expedited eviction. If you have questions or concerns regarding occupancy or use of restrictions, please contact our office.

Family Group Policy

It is the policy of Corolla Classic Vacations to rent to family groups only due to our obligations to rental property Owners. Tenant must be 25 years of age to enter into a Vacation Rental Agreement. Agent conducts all activities in regard to this agreement without respect to race, religion, color, sex, national origin, handicap or familial status of any party. A family group is defined as parents, grandparents, children and extended family members vacationing in one home. A non-family group is defined as unmarried young adults, high school students, college students or any non-family group type situation. Properties are patrolled and observed by Agent on a regular basis. No chaperoned or un-chaperoned non-family groups, fraternities, school or civic groups allowed. ABSOLUTELY NO HOUSE PARTIES ALLOWED. Tenant and guests may be required to furnish photo identification.  Any violation of this paragraph will be grounds for expedited eviction with no refund except security deposits as maybe required by the Residential Tenant Security Deposit Act. The security deposit paid by the Tenant may be applied to actual damages caused by the Tenant, or for any other purpose permitted under the provision in Article 6, Chapter 42, of the North Carolina General Statute entitled “Residential Tenant Security Deposit Act”.  NC General Statute 14-100 makes it a crime to obtain any property (including rental property)  under false pretenses.

Special Events

Special events such as, weddings, receptions, reunions, etc. are available for specific homes only and must be specifically approved by Corolla Classic Vacations when booking your reservation. There is a $1000-$2500 special event fee (depending on the size of the property) in addition to the rental rate and a mandatory $1500 security deposit. An addendum to the rental agreement also must be signed by Tenant for all special event homes.

Check-in and Check-out

Tenants may check- in at our rental office between 4:00 pm and 6:00 pm on the designated check-in day. Our office is located 3/10 of a mile north of the Currituck Lighthouse.  In the event that repairs or extensive cleaning are required, check in may be delayed until no later than 6:00 PM. For late arrivals, after our office is closed, entry codes/keys and directions will be left at our office for your convenience. Late arrivals must be paid in full and rental agreement signed. Check-out time is no later than 10:00 am.  For your convenience, you can check out via phone system from the rental property and leave your keys in the home. Early Check-In Request – A limited number of 1:00 p.m. check-ins are available for participating homes.  Please initial the “Early Check-in” space on your rental agreement.  This cost is $195 and is due prior to arrival. Early Check-in will allow you access to, at least, the bottom level of the home no later than 1:00 p.m.  We cannot allow early check-in if the Owner has the preceding week, repair work is needed or any other unforeseen circumstance exists that would prohibit early check in. Early check-in is not guaranteed.  Pools and Hot Tubs are cleaned independently of the home and may not be available for use before 4:00 p.m.

Furnishings and Cleaning

Each property is equipped with basic housekeeping items such as, kitchen appliances, dishes, cookware, silverware, glassware, bed pillows and bed and bath linens. Each property is privately owned and reflects the tastes and needs of the Owners.  Tenant and guests are expected to use the property as if it were their own, leave it undamaged, clean and with all trash removed from inside the property. Any furniture moved by Tenant must be returned to its original positions. Each rental property is advertised by Agent as realistically as possible with regards to space, décor and physical condition. We advise you to tour the property in advance if you have any specific requirements or are concerned with quality. We will be unable to relocate Tenants or offer any refunds upon arrival unless the property is unfit for habitation.

Parking

We encourage you to consider limiting the number of vehicles you bring to the Outer Banks. With your help, we can reduce traffic and its adverse impacts upon the environment.  Parking regulations are enforced in many areas and if your vehicle is parked on the street , you risk being towed or ticketed.

Locked Closets

Most of our Property Owners maintain locked areas in their homes for their own personal use.  Please respect these areas. Tenant will be responsible for any damage or missing items.

Distance

Distances stated are approximate. Corolla Classic Vacations shall not be responsible for inaccurate distances or the location or condition of public access.

Telephones, Cable and Internet

Long distance calls, internet  downloads  and pay per view television shows are NOT allowed to be charged to rental homes. Failure to comply with this paragraph is not only a violation of this agreement, but is also unlawful.  In addition to other remedies allowable by law, you will be billed any charges incurred in violation of this paragraph plus an additional $35.00 handling fee.  Please use your mobile phone to make long distance calls.  Not all homes have a landline.

Housekeeping

We are pleased to offer housekeeping service during your stay for an additional fee.  Please contact our office prior to your arrival to arrange for this service.  Guests who stay for 2 weeks or longer will receive a complimentary clean between weeks and fresh linens.

Lost and Found

We recommend you check the property thoroughly before your departure as we cannot be responsible for lost or left items. We will try our very best to recover any left items and return them to you at a cost of shipping plus a $25 (plus tax) handling fee. All found items will be held for 30 days and if not claimed, they will be donated to a local charity.

Private Pool and Hot Tubs

Unless otherwise indicated in the advertised property descriptions, pools are generally available from early May until mid-October, weather permitting.  Homes with heated pools are listed in the properties individual description and are only available the months of May-June and September-October and may be charged an additional fee.  Water temperature is not guaranteed.  Hot Tubs are available March 1 through December 31 (the months of January and February will incur an additional fee for hot tub use). Tenant assumes all responsibility and risk for himself and his guests that may be involved when using pools and/or hot tubs.  Tenant also agrees and understands that he/she is responsible for any damage resulting from misuse or negligence by Tenant or their Guests. Children are not permitted in pools or hot tubs without adult supervision. Conditions resulting from Tenant abuse which requires additional service such as water replacement, shock treatment, etc. will be charged to the Tenant.  Absolutely NO PETS in pools and hot tubs.

Advance Reservations

Current year guests have the first option to request the same home and same week(s) for the following year. This is not a guaranteed reservation or guaranteed rental rate. Owner’s time has not been reserved and next year’s rates have not been set. Owner time takes priority. To reserve the same home for the same week, please fill out the “Advance Tentative Reservation” form which you will find in your check-in packet, stop by our office while you are here or call us before you leave. If you choose not to take advantage of this pre-reservation option, the week and home you had this year will be open for rent to anyone the Tuesday after your week has passed.  There is a $50 (plus tax) non-refundable tentative reservation fee that is not applied to the rent and must be paid to Corolla Classic Vacations within 7 days of making your tentative reservation.  This fee holds the home off the market until a Vacation Rental Agreement is sent to you in the fall, including the new rental rates and the reserved week(s). If we do not receive the $50 fee, your tentative reservation will be canceled without notice.  In the event, the home is not in our rental program for the following year or the dates are not made available by the homeowner, we will assist you in finding other suitable accommodations. If we are unable to find you other suitable accommodations, you will be refunded the $50 plus tax tentative reservation fee.

Linens and Towels

All homes provide bed linens with beds made upon arrival. Bath towel sets will be provided for each guest, based on occupancy of the house.

Pets (Dogs Only-No Puppies and No Cats)

Dogs are allowed only in homes that are advertised “Pet Friendly”. Pets shall be limited to 2 domestic, housebroken adult dogs.  Additional pets will require manager’s approval and an additional pet fee.  Dogs are permitted on beaches year round, but must be on a leash at all times. Pet owners are responsible for cleaning up after their pets.  Pet owners are liable for any and all pet damage as the Damage Protector does not cover pet damage and all pets must be declared at check-in. Violation of this regulation is grounds for expedited eviction without a refund.  ABSOLUTELY NO PETS ARE PERMITTED IN POOLS OR HOT TUBS.

Smoking

All Corolla Classic Vacation homes are non-smoking with a few exceptions as noted in the individual property description. Smoking in a non-smoking property will result in expedited eviction without a refund.  A minimum charge of $ 200 may be incurred for non compliance as well as an additional cleaning charges.

Grilling, Fireworks and Fireplaces

Grilling – Do not attempt to move grills on decks, porches or near wooded areas.  Please be sure to clean grills before your departure so the next Tenant finds it ready for use.  If a gas grill requires propane, please notify our office.

Fireworks – All Fireworks are prohibited in Currituck County.

Fireplaces  - Fireplaces are NOT available June 1 –through October 1.

Construction

Construction is a part of the Corolla area. Your rental property may be located near a construction site. No refunds or moves will be made as a result of construction on other property.

Water Potability

Some areas of Corolla have varying water quality. We recommend buying bottled water for drinking during your visit. Some homes have water treatment systems and the water is safe even if you do not prefer to drink it. Clothes washed in this water may become discolored. There will be no refunds due to water quality.

Elevators

Some homes provide elevators for your convenience. These homes are not handicap accessible.  Children should not ride unaccompanied in elevators.  Service calls resulting from Tenant abuse or negligence will be the responsibility of the Tenant. There will be no refunds for non-working elevators. Rental homes are not represented or warranted to be ADA compliant. If you have concerns regarding handicap accessibility, please contact our office before you sign this Agreement.

Taxes

All rental rates are subject to North Carolina State Tax and County Lodging Tax. Taxes are subject to  change. Tenant will be responsible for any balance due to local or state tax increase.

Mail and Messages

Please use the Tenant’s name and the rental property number on any mail or packages we may receive on your behalf.  Please check with our office for any faxes, mail or calls you may receive as we may be unable to reach you.

Maintenance and Refunds

Every effort is made to keep each home and its equipment and amenities in good working order.  Please notify our office immediately of any problems you encounter during your stay so that repairs may be made.Maintenance personnel may enter the premises to perform maintenance or repairs during reasonable hours without prior notice.  There will be NO REFUND for inoperable equipment such as air conditioning, appliances, dishwashers, washers, dryers, refrigerators, TV’s, stereos, and video players.  There will be NO REFUND for disruption of utilities including power, water, telephone, internet or cable.

Errors

Descriptions, rates, and property amenities advertised are subject to change without notice. Omissions, additions, errors or changes in property bedding, furnishings, amenities, equipment, etc. shall not be the responsibility of the Owner, Agent, Printer or Webmaster. No refunds will be issued for such errors.

Local Lingo

COROLLA - n. pl. – the inner whorl of floral leaves of a flower, usu. other than green; the petals collectively. little garland
Corolla - That part of the Outer Banks, which consists of the Currituck County beaches, north of Duck to the Virginia State line. Corolla is known for its many fine subdivisions.
Corolla Classic Vacations – represents distinctive properties in Pine Island, Ocean Sands, Ocean Lakes, Crown Point, Buck Island, Whalehead Beach, The Villas at Corolla Bay, Corolla Light, Corolla Village, the Estates at Ocean Hill, and the Villages at Ocean Hill.
Oceanfront - The only thing between you and the Atlantic are the sand dunes and the breeze between them.
Second Tier Oceanfront – Oceanfront lots which are somewhat further back from oceanfront. Envision the white keys on a piano’s keyboard. These lots are the white keys.
Semi-Ocean – These lots are one lot back from the oceanfront. Some semi-oceanfronts are contiguous with the oceanfronts; others require you cross a road.
Oceanside - East of Ocean Trail/Route 12. Distance to the ocean varies.
Soundside - West of Ocean Trail/Route 12. Distance to the sound varies.
Soundfront - No home between you and the Currituck Sound. Beautiful sunsets and water views are yours alone.
Duobunk - Bunk set with a double bed on bottom and single on top.